Arrows Up, LLC - Privacy Policy

Last Updated: January, 2026

Introduction

Arrows Up, LLC ("Arrows Up", "we", "us", or "our") respects your privacy. This Privacy Policy explains how Arrows Up, LLC collects, uses, discloses, and protects Personal Information when individuals access or use our service site and related online interfaces (the "Service Site").

For processing performed on behalf of a customer within the Services, Arrows Up acts as a Service Provider/Processor under the customer's instructions and the governing Data Processing Agreement; in that case, the customer's privacy notice applies

Information We Collect

We collect information in the following ways:

  • Information You Provide - When you contact us, create an account, sign up for communications, or make a transaction, we may collect your name, email, address, company name, phone number, and other details.

  • Automatically Collected Information - We gather data such as your IP address, browser type, device information, and usage behavior through cookies and similar technologies.

  • Consent/Preference Signals - We receive and act on opt-out preference signals (e.g., Global Privacy Control (GPC)) where applicable.

How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Process transactions and communicate with you regarding purchases.

  • Respond to inquiries and customer support requests.

  • Send promotional communications (you can opt out anytime).

  • Monitor website analytics and user behavior to enhance our offerings.

  • Comply with legal obligations and enforce our terms.

How We Share Your Information

We do not sell your personal data. However, we may share information with:

  • Internally – We share your data with companies in our group and our employees as necessary in order to provide You with service and operate our business efficiently and effectively.

  • Service Providers – We may share your data with third parties that work on our behalf to help us operate our business and provide services that include, without limitation: maintenance, payment processing, website hosting and database management services, data security, storage, analytics, website administration, legal or tax services, email management, consent management, and advertising. Service providers must comply with this Policy and may only use your data to provide us with their services.

  • Marketing partners – In some cases, we share your data for communicating targeted advertising and promotional materials.

  • As required or permitted by law – we cooperate in good faith with government and law enforcement officials and private parties to enforce and comply with the law and protect the rights of Arrows Up, its customers and third parties. We will disclose your data if we, in our sole discretion, believe it necessary or appropriate: to respond to claims and legal process (including but not limited to subpoenas); to protect our or a third party's property, safety, or rights; to address any activity we consider to be, or to pose a risk of being, illegal, unethical, or legally actionable; or as otherwise required or permitted by law.

  • Business Transactions – we may share your data we sell, transfer, or otherwise share some or all of our assets in connection with a merger, acquisition, reorganization, or sale of all or substantially all of Our shares or assets or a similar transaction, in the event of bankruptcy, or contemplated of or diligence leading up to a potential corporate transaction.

  • With Your Consent – we share your data when we have consent to do so.

Your Choices and Rights

You have the right to:

  • Update or correct your personal information.

  • Opt-out of marketing communications.

  • Request access to or deletion of your data, subject to legal restrictions.

To exercise these rights, contact us at legal@goarrowsup.com

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

  • Confirm whether we process their personal information.

  • Access and delete certain personal information.

  • Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.

  • Data portability.

    • Opt-out of personal data processing for:

    • targeted advertising (excluding Iowa);

    • sales; or

    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

  • Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email legal@goarrowsup.com. To appeal a decision regarding a consumer rights request, contact legal@goarrowsup.com.

Payments

When you make a payment through this website you are directed to a Third Party Service website to enter your payment information (credit card number, expiration date, and CVV code) it is sent directly to a separate unrelated credit or debit card processing center which has represented to us that is PCI compliant. We neither take possession nor retain none of your credit or debit card account information.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track analytics, and serve relevant content. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be posted on our website with an updated effective date.

Contact Us

If you have any questions or concerns about this policy, contact us at:

Email: legal@goarrowsup.com
Mail: 9056 Watson Rd, St. Louis, MO 63126, United States